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Atcom CTI Entry-Level IP Phone

Atcom CTI Entry-Level IP Phone

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Product Code: ATC-CTI


The Atcom CT1X is an 2 SIP account call center IP telephone, apply to IPV4 or IPV6 environments dual-ports 100M Ethernet. Designed by "improving efficiency, visual operation, HD voice, reducing dependence on headset, reducing occupied area, beautiful details, durable", is a IP telephone specifically for call center. It incorporates 132 * 52 full views lattice LCD,4 LED indicators, programmable buttons and third-party software interface adaptable call center customization needs. Its good IP PBX and headphone compatibility, complete "call, network, provision, security" and other functions, suitable for application to a variety of call centers, CT1X HD voice in the call center phone is even more prominent advantages.

Basic Functions:

  • 132x52 graphic lattice
  • LCD. 2 SIP accounts
  • Call Forward
  • Call Transfer
  • Call Waiting
  • Hotline
  • Call Hold
  • Auto Answer
  • Caller ID
  • Redial
  • Mute
  • DND
  • Local 5-Way Conferencing
  • Speed Dial, Voice Mail
  • Local Phonebook (up to 1000 entries)
  • Direct IP call without SIP proxy

IP PBX Features

  • Supports Intercom
  • Paging
  • Call pickup
  • Call park
  • Anonymous call
  • Anonymous call rejection
  • Hold on music
  • Conference Call
  • Group pickup
  • DND&Call forward state synchronization
  • Call Recording

Quick use features

  • 4 Programmable keys:
  • One key reach to the menu
  • One key to read phone information
  • BLF quick setting
  • Support phone book intelligent search
  • Dial assistant


  • English, German, Italian, French, Spanish, Portuguese, Russian, Chinese, Arabic, Polish, Turkish and Hebrew

Advanced Features

  • Multicast
  • LDAP address book
  • XML remote address book
  • Action URL

Audio Features

  • 10 (built-in+customized) ring tones
  • 8 levels adjustable volume + mute mode
  • Narrowband codec: G.711(a/μ, G.729A/B/AB, G.726, iLBC
  • Wideband codec: G.722, L16
  • Support VAD, CNG, AEC, PLC, AJB, AGC
  • Full-duplex speakerphone with AEC

Network Features

  • IPv4 & IPv6
  • OpenVPN
  • IEEE802.1X
  • STUN Intranet penetration
  • Rport; SIP connection mode: proxy mode
  • P2P direct mode, DNS SRV(RFC3263)
  • 3 DTMF modes: In-band, RFC2833, SIP INFO; Built-in HTTP / HTTPS web server
  • LAN / PC: bridging mode, web capture function
  • PC port capture package function
  • Syslog


  • TLS
  • SRTP protocol (RFC3711)
  • ZRTP(special version)
  • Support: 'Accept trusted server only', information verification mechanism MD5/MD5-SESS, AES encryption algorithm (profile encryption), Four level phone lock, Administrator/user hierarchic pattern

Batch deployment

  • HTTPS / HTTP / FTP / TFTP / RPS / PnP / DHCP Option 66, TR069, WEB import and export configuration templates, configuration file batch generation tool, periodic testing and updating


  • Power Interface: DC 5V-1A
  • PoE power supply: IEEE 802.3af Class 2 2x RJ45 100/1000M adaptive Ethernet ports
  • 1x RJ9 headphone jack
  • 1x RJ9 handset jack
  • 2 line keys
  • 4 soft keys
  • 2 volume keys
  • 3 function keys (menu, cancel, hold, voicemail, mute, headphone, redial, hands-free)
  • 2 memory keys