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Terms and Conditions of Sale of GoodsPLEASE READ CAREFULLY Please read our Terms and Conditions of Sale before placing an order. If you wish to keep a copy for your records please print out this screen. 1. Definitions In this Agreement, unless the context otherwise requires, the following expressions have the following meanings: 1.2 'Supplier' means Autonomy Business solutions Ltd trading as IPChitChat whose office is at: 23 Stone Font Grove, Cantley, Doncaster, DN46UQ 1.3 'Goods' means the goods or services supplied by Autonomy Business Solutions Ltd trading as IPChitChat 1.4 'Customer' means the person or company who purchases or agrees to purchase goods or services from Autonomy Business Solutions Ltd trading as IPChitChat 2. General 2.1 These terms and conditions of sale apply to all goods supplied by the Supplier. 2.2 No contract exists between the Customer and the Supplier for the sale of any goods or services until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us. 2.3 An acknowledgment of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the Goods will not take place until payment is taken. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions. 2.4 The Supplier may change these terms and conditions of sale without notice to you in relation to future sales. 2.5 The contract is subject to your right of cancellation (9). 3. Description of the goods 3.1 The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order. 3.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible to determine if or when the goods will be in stock.. 4. Price of the Goods 4.1 Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or canceling your order. If the Supplier does not receive an order confirmation within 7 days of informing you of the error, the order will be cancelled and you will be notified by email. If you cancel your order prior to despatch, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the goods. 4.2 In addition to the price, you may be required to pay; 4.2.1 Delivery charges 4.2.2 Value Added Tax and any other taxes 5. Payment 5.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time that you place your order. 5.2 Payment shall be due before the delivery date. 5.3 There will be no delivery until cleared funds are received. 5.4 Credit account invoices (unless otherwise agreed by the Supplier) shall be payable by the Customer within 14 days of the Supplier's invoice. In the event of late payment the Supplier reserve the right to charge interest on overdue amounts at an interest rate of 3% above the current Bank of England base Rate. 6. Risk/Title 6.1 The goods are at your risk from the time of delivery 6.2 Ownership of the goods shall not pass from the Supplier to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of: 6.2.1 the goods, and 6.2.2 all other sums which are or which become due to the Supplier from you on any account. 6.3 The Supplier shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed from the Supplier. 7. Your right of cancellation 7.1 You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods. 7.2 To exercise your right of cancellation, you must give written notice to the Supplier by letter or via email, giving details of the goods ordered and any order reference. Notification by phone is not sufficient. 7.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address given on your Returns RMA form. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. 7.4 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 20 days from receipt of the returned goods for any sum that has been paid by you or debited from your credit card for the goods. 7.5 If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods. 7.6 The Supplier may not be able to offer a full product refund for items returned that are not in a suitable condition for re-sale as new. 8. Returns All returns are subject to the Suppliers published Returns Policy. 9. Limitation of Liability 9.1 Subject to 11.3 below, if you are a consumer the Supplier shall not be liable to you for any loss or damage in circumstances where: 9.1.1 there is no breach of a legal duty owed to you by the Supplier or by its employees or agents; 9.1.2 such loss or damage is not a reasonably foreseeable result of any such breach; 9.1.3 any increase in loss or damage resulting from breach by you of any term of this contract. 9.2 If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement. 9.3 Nothing in these Terms and Conditions shall limit the Suppliers liability in respect of products sold. Nothing in these Terms and Conditions shall exclude the Suppliers liability for personal injury or death caused by its negligence. 10. Description of Products Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy. 11. Applicable Law These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract. 12. Non-acceptance of Order Non-acceptance of an order may be a result of one of the following: The product you ordered being unavailable from stock. Our inability to obtain satisfactory authorisation for your payment. The identification of a pricing or product description error. 13. Indemnity You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information. 14. Our Rights We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. These Terms and Conditions are effective from 01 January 2006 until further notice. |