Same Day Dispatch for Orders Before 2pm
VAT-Free EU ExportsSecured by Sage Pay






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Pricing and Billing
Do I have to pay Value Added Tax (VAT)?
 
Value Added Tax (VAT) will be calculated based on your shipping address at the current UK VAT rate.

Customers outside of the European Union (EU) will not be charged VAT.

Customers who are within the European Union and outside of the United Kingdom do not have to pay VAT if they have a valid EU VAT number. If you are one of these customers please contact us providing your valid VAT number. If you are a new customer we will validate your VAT number and create an account for you that is tax exempt. If you are an existing customer we will update your existing account to be tax exempt and you will no longer be charged VAT on future orders.

I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).